Help & Support - Synter
Help & Support
Getting Started
Supported Platforms
Ad Platforms
- • Google Ads
- • Meta (Facebook) Ads
- • LinkedIn Ads
- • Microsoft Ads
- • TikTok Ads
- • Reddit Ads
- • X (Twitter) Ads
Analytics & CRM
- • Google Analytics 4
- • Google Tag Manager
- • PostHog
- • HubSpot
- • Mixpanel
Common Issues
OAuth Connection Failed
Make sure you're logged in and have the necessary permissions on the ad platform account you're connecting.
No Data in Dashboard
After connecting accounts, initial data sync can take 5-10 minutes. Check Settings → Sync Status.
Plan Not Working
Check your subscription in Settings → Billing. Contact support if there's an issue.
Contact Support
Need help? We're here for you.
📧 Email: support@syntermedia.ai
📖 Documentation: syntermedia.ai/docs