# Help & Support - Synter

> Source: https://syntermedia.ai/help
> Cached: 2026-05-14T08:42:53.905Z
> Words: 154

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# Help & Support

## Getting Started

- → [Documentation](https://docs.syntermedia.ai)
- → [Connect Ad Accounts](https://syntermedia.ai/settings/credentials)
- → [View Dashboard](https://syntermedia.ai/dashboard)

## Supported Platforms

### Ad Platforms

- • Google Ads
- • Meta (Facebook) Ads
- • LinkedIn Ads
- • Microsoft Ads
- • TikTok Ads
- • Reddit Ads
- • X (Twitter) Ads

### Analytics & CRM

- • Google Analytics 4
- • Google Tag Manager
- • PostHog
- • HubSpot
- • Mixpanel

## Common Issues

### OAuth Connection Failed

Make sure you're logged in and have the necessary permissions on the ad platform account you're connecting.

### No Data in Dashboard

After connecting accounts, initial data sync can take 5-10 minutes. Check Settings → Sync Status.

### Plan Not Working

Check your subscription in Settings → Billing. Contact support if there's an issue.

## Contact Support

Need help? We're here for you.

📧 Email: [support@syntermedia.ai](mailto:support@syntermedia.ai)

📖 Documentation: [syntermedia.ai/docs](https://docs.syntermedia.ai)

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