# Security &amp; Governance | Synter AI Media Agent

> Source: https://syntermedia.ai/security-governance
> Cached: 2026-05-14T08:46:17.192Z
> Words: 660

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Security & Compliance

# Security & Governance for AI Media Agents

Autonomous media buying requires guardrails. Synter provides role-based access control, approval workflows, budget caps, audit logs, rollback capabilities, brand safety filters, and PII handling to ensure responsible AI operation.

## Role-Based Access Control & Approvals

**User Roles:** Admin, Editor, Viewer. Admins can approve launches and set guardrails. Editors can create briefs and review agent recommendations. Viewers have read-only access to campaigns and metrics.

**Platform-Level Permissions:** Control who can approve changes per platform (e.g., only CMO approves LinkedIn campaigns; marketing managers approve Google Ads).

**Approval Workflows:** Auto-pilot mode (agent executes autonomously within guardrails) or review-required mode (human approval before launch/edit). Configurable per workspace and per-campaign.

**SSO & MFA:** Enterprise customers can use SAML/OIDC single sign-on and enforce multi-factor authentication for all users.

## Budget Caps & Limits

### Hard Caps

Set maximum daily and campaign-level spend. The agent will never exceed these limits, even if models recommend higher budgets. Hard caps are enforced before API calls to platforms.

### Soft Limits

Trigger alerts when spend approaches threshold (e.g., 80% of monthly budget). Synter notifies stakeholders via Slack/email but doesn't pause campaigns.

### Per-Platform Budgets

Allocate budgets by platform (e.g., $10k/mo Google Ads, $5k/mo LinkedIn). The agent respects these allocations when reallocating budgets across campaigns.

## Change Journal & Audit Log

Every action taken by the AI agent (or human users) is logged with:

- **Timestamp:** When the change occurred (UTC)
- **Actor:** Agent ID or user email
- **Entity:** Campaign, ad group, ad, keyword, audience
- **Field:** What changed (budget, bid, status, targeting)
- **Old/New Values:** Before and after snapshots
- **Rationale:** Why the agent made this change (from model reasoning)
- **Metrics Delta:** Expected impact on CAC, ROAS, conversions

Audit logs are immutable and retained for 2 years. Export logs as CSV or JSON for compliance reviews.

## One-Click Rollback

If an agent action doesn't perform as expected (or you want to revert for any reason), click **Rollback** to restore the previous state.

Rollback restores:

- Campaign/ad group/ad status (active → paused, etc.)
- Budget and bid values
- Targeting settings (keywords, audiences, negatives)
- Creative versions (if replaced)

Rollback is available for the last 10 changes per entity. Older changes require manual restoration from audit logs.

## Brand Safety

**Blocked Topics:** Define topics or keywords the agent must avoid (e.g., political, adult, gambling). The agent will not create ads or target audiences related to these topics.

**Placement Exclusions:** Block specific websites, apps, or subreddits where you don't want ads to appear. Synter applies these filters across platforms.

**URL Filters:** Automatically exclude placements with specific URL patterns (e.g., parked domains, low-quality sites).

**Platform Policy Checks:** Before launching, Synter checks ad copy and creative against platform policies (Google Ads, Meta, LinkedIn). Flagged content requires human review.

## PII Handling & Data Privacy

**Automatic Redaction:** Before sending data to frontier models, Synter redacts emails, phone numbers, credit cards, and API keys. Models receive anonymized or hashed versions.

**Data Residency:** Choose US or EU processing regions to comply with GDPR, CCPA, and other privacy regulations. Model inference happens in the selected region.

**Warehouse-Centric:** First-party conversion data stays in your warehouse (Snowflake, BigQuery, Databricks). Only minimal fields (aggregated metrics, anonymized IDs) are sent to models.

**Zero Retention:** By default, model providers do not retain your data for training. Synter uses zero-retention flags (e.g., OpenAI's API policies) where supported.

**Configurable Logs:** Choose log retention period (0, 30, or 90 days) for API request/response logs. Shorter retention minimizes data exposure.

## Compliance & Certifications

**SOC 2 Type II:** In progress (expected Q1 2026). Synter follows SOC 2 controls for security, availability, and confidentiality.

**GDPR Compliance:** Data processing agreements (DPA) available for EU customers. Data residency options and right-to-erasure supported.

**CCPA Compliance:** California residents can request data deletion. Synter does not sell personal data.

## Questions about security or compliance?

Contact our team for custom data processing agreements, SSO setup, or audit access.

[Contact Security Team](mailto:security@synterai.com)

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